Privacy Policy

Privacy Policy

Effective Date: 09/21/2024

Last Updated: 10/21/2025

Clement Tsang (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you register for our webinars, interact with our website, and choose to receive SMS or email communications.

By providing your personal information, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you register for a webinar or interact with our services, we may collect the following information:

Contact Information: First name, last name (optional), phone number, and email address.

Communication Preferences: Your selections regarding whether you choose to receive SMS or email communications.

Device and Technical Information: Information such as IP address, browser type, device type, and operating system used to access our website.

Usage Data: Information about how you interact with our website and communications, such as page views, message delivery, and response activity.

2. How We Use Your Information

We use personal information only for the following purposes:

Webinar Communications: To send confirmation messages, reminders, access details, and follow up communications related to webinars you register for.

Service Related Updates: To communicate important information related to your registration, participation, or requested services.

Service Improvement: To monitor and improve website performance, system reliability, and communication effectiveness.

We do not use personal information for lead resale, redistribution, or any form of data brokerage.

3. How We Share Your Information

We do not sell, rent, trade, or transfer personal information for marketing or promotional purposes.

Non Sharing Clause:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share limited information only in the following cases:

Service Providers: Trusted subcontractors that support essential services such as SMS delivery platforms, email delivery services, customer support tools, or infrastructure providers. These providers are permitted to use data solely to perform services on our behalf and are contractually obligated to protect it.

Legal Requirements: When disclosure is required to comply with applicable laws, regulations, legal processes, or governmental requests.

4. SMS and Email Communications

Providing consent to receive SMS or email communications is not required to register for a webinar unless explicitly stated on the form.

If you choose to opt in, communications may include:

Webinar registration confirmations Webinar reminders Access instructions and event related updates

Opt Out Instructions:

You may opt out of SMS messages at any time by replying STOP. You may request assistance by replying HELP. You may unsubscribe from marketing emails using the unsubscribe link included in the email footer.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, regulatory, or operational requirements.

6. Security of Your Information

We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, disclosure, or loss. While we take reasonable measures to secure data, no method of transmission or storage is completely secure.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you Request corrections to inaccurate or incomplete information Request deletion of personal information, subject to legal obligations Request information about data usage and retention

Requests can be submitted using the contact information below.

8. International Data Transfers

Your information may be processed or stored in jurisdictions where our service providers operate, including the United States and Canada. We take reasonable steps to ensure all data handling complies with applicable privacy laws.

9. Third Party Websites

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those sites. We encourage users to review third party privacy policies independently.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated” date. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

Email:

[email protected]